The terms governing your use of our website and services.
By accessing shamsalmaha.ae or engaging us for services, you agree to these Terms. If you do not agree, please discontinue use of the site and our services.
The website is provided for informational and contact purposes. You agree not to:
Specific service engagements are governed by a separate written agreement (Statement of Work, Master Service Agreement, or similar) which takes precedence over these general Terms in case of conflict.
Quotes are valid for 30 days unless otherwise stated. Estimates are good-faith approximations; final pricing is set in the executed agreement.
Standard payment terms are 50% advance, 50% on delivery, unless agreed otherwise. Invoices are payable within 14 days. Late payments may incur 1.5% monthly interest, subject to UAE legal limits.
Deliverables are reviewed against agreed acceptance criteria. The Client has 14 days from delivery to raise written feedback; absent feedback, the deliverable is deemed accepted.
Upon full payment, custom-developed code and design assets are transferred to the Client, except for: (a) our pre-existing intellectual property, (b) third-party libraries and frameworks under their original licenses, and (c) reusable internal tools we retain a license to use elsewhere.
We treat all Client information as confidential. We sign mutual NDAs on request and apply equivalent confidentiality standards regardless. We do not disclose Client engagements without permission, and we do not use Client data to train AI models or for any purpose outside the engagement.
We warrant that services are performed with professional skill and care. To the maximum extent permitted by UAE law, we disclaim all other warranties including merchantability and fitness for a particular purpose. Software is provided "as is" after acceptance, with bug fixes covered under separately agreed support terms.
To the maximum extent permitted by law, our total aggregate liability arising from any engagement is limited to the fees paid by the Client to us in the 12 months preceding the claim. We are not liable for indirect, consequential, incidental, or special damages, including lost profits or business interruption.
You agree to indemnify Shams Al-Maha against claims arising from: (a) your misuse of services or deliverables, (b) Client-supplied content infringing third-party rights, or (c) violation of applicable law in your use of the deliverables.
These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the UAE. Disputes are subject to the exclusive jurisdiction of the courts of Dubai.
Neither party is liable for failure to perform due to events beyond reasonable control, including natural disasters, war, pandemics, government action, or major infrastructure outages.
We may update these Terms from time to time. Continued use of the website after publication constitutes acceptance. Material changes affecting active engagements require written agreement.
Questions about these Terms can be sent to:
Email: shamsalmahallc@gmail.com
Phone / WhatsApp: +971 54 362 1625
Address: Office 103, Gold Land Building, Deira, Dubai, UAE